Polar Labs’ Website Raises Doubts About Legitimacy of Autonomous Delivery Vehicle Company
As of March 5, 2025, an analysis of the Internet Archive’s Wayback Machine capture of Polar Labs’ website (polarlabs.net) from May 26, 2024, at 2:35:08 AM raises significant concerns about the legitimacy of this purported autonomous delivery vehicle (ADV) company, particularly in light of its operations in Mesa, Arizona, and San Ramon, California. This report, based on the available web captures and public records, examines the sparse content, persistent website blocks, and lack of transparency, suggesting that Polar Labs may not be a credible organization.
Analyzing the May 26, 2024, Web Capture
The Wayback Machine snapshot (web.archive.org) reveals a minimal, single-page website with the text “Polar Labs – Innovating Delivery Solutions” and a vague promise of “autonomous delivery vehicles setting a future of sustainability and innovation.” The page features a static image of a red, boxy robot, likely their ADV, but lacks contact information, team bios, product details, or navigation. Links to “privacy” and “terms” policies are broken, returning 404 errors. The site’s plain white background and pixelated robot image lack the branding, interactivity, and depth expected of a legitimate tech firm, as seen in competitors like Nuro or Starship Technologies, which provide detailed product specs, team pages, and investor information.
Red Flags: Questioning Legitimacy
The May 2024 capture, one of only two functional Wayback Machine captures in four years, contrasts sharply with Polar Labs’ persistent website blocks. Earlier attempts, such as the December 21, 2021, capture, returned a Cloudflare “Error Code: 1020” (Access Denied), while current attempts (March 2025) yield a “403 Forbidden” error, indicating restricted access. This pattern suggests that Polar Labs may be operating in stealth mode or facing technical issues, but the lack of substantive content—missing SEC filings, patents, or partnerships, per standard tech startup requirements—raises doubts. The company’s operations, as reported in The Wildcat Tribune (May 2024), describe Phase One tests of ADVs in San Ramon with chase vehicles, but the website offers no evidence or updates linking to Mesa or any specific pilot, despite sightings of red motorized vehicles there.
Additionally, no public permits for Polar Labs’ operations appear on Mesa’s official website (mesaaz.gov) or in local news, and the company’s silence on investors, products, or contacts mirrors characteristics of fraudulent tech startups. Mesa’s Shared Active Transportation Vehicle (SATV) rules require transparency for such operations, but Polar’s minimal online presence and blocked access suggest potential non-compliance or deceptive practices.
Counterpoints: Possibility of Legitimacy
Polar Labs could be in an early-stage, stealth-mode development phase, common for startups testing autonomous technologies, as seen in San Ramon’s pilot program. Technical issues, such as Cloudflare server misconfigurations, could explain the website blocks, which affect 15% of sites annually, according to tech reports. However, the absence of follow-up content or public engagement since May 2024 undermines this possibility, leaving significant questions about their operational legitimacy.
Reddit user has “up close and personal” observation
A Reddit user humorously reports the delivery bot picks up from the DashMart at Southern & Val Vista in Mesa, Arizona:
I took this one in April as it just left the little pen they keep it in behind the dashmart. At least when these things gain sentience and try to destroy us the resistance where know where their base is.
Conclusion
The May 26, 2024, Wayback Machine capture of polarlabs.net does not represent a legitimate organization, given its lack of substantive content, persistent website blocks, and absence of transparency or evidence supporting its claimed autonomous delivery vehicle operations. Further investigation is warranted, including a response from Mesa city officials, Polar Labs’ alleged San Ramon headquarters, or the Internet Archive for additional captures, to determine whether Polar Labs is a viable tech entity or a potential sham. This analysis, grounded in available data, highlights serious doubts about the company’s credibility as of March 2025.
Mesa Officials … we have questions
As of March 5, 2025, 2:55 PM MST, based on our observations of Polar Labs’ red autonomous delivery vehicles (ADVs) in Mesa, Arizona, and the concerns raised about their legitimacy and operations, here are some questions we would like to pose to Mesa city officials regarding licensing, permits, and compliance. These questions draw from Mesa’s Shared Active Transportation Vehicle (SATV) program, Arizona’s autonomous vehicle laws, and public safety standards.
Licensing and Permits
✅ Has Polar Labs, or any entity operating red autonomous delivery vehicles in Mesa, applied for or received a license or permit under the Shared Active Transportation Vehicles (SATV) pilot program, as outlined in Mesa’s Terms & Conditions (mesaaz.gov)?
✅ What specific regulations or ordinances govern the operation of autonomous delivery robots on Mesa’s public rights-of-way, including shoulders, sidewalks, and streets, and is Polar Labs in compliance? Reference: Mesa’s 2020 SATV rules requiring non-obstruction of sidewalks and yielding to pedestrians.
✅ Are there any state-level permits required under Arizona’s autonomous vehicle laws (Arizona Revised Statutes, Title 28, Chapter 3) for Polar Labs’ vehicles, and has the company submitted documentation to the Arizona Department of Transportation (ADOT) or Motor Vehicle Division (MVD)?
✅ Does Mesa require proof of insurance, liability coverage, or bonding for autonomous delivery vehicles operating within city limits, and can you confirm Polar Labs’ status in this regard?
Operational Compliance and Safety
✅ What measures has Mesa implemented to ensure the safety of autonomous delivery vehicles like Polar Labs’ robots, particularly regarding pedestrian and traffic interactions on shoulders and sidewalks?
✅ Are there designated testing zones or geofenced areas in Mesa for autonomous delivery vehicles, and is Polar Labs adhering to any such restrictions or guidelines during their pilot?
✅ Can you confirm the continued presence of human supervisors (e.g., bicyclists trailing the robots) as part of Polar Labs’ operations, and do city ordinances require such oversight for safety or compliance?
✅ What enforcement actions has Mesa taken to address potential violations, such as unauthorized operation or obstruction, by autonomous delivery vehicles, and has Polar Labs been cited or investigated?
Transparency and Legitimacy
✅ Has Mesa received any formal communication or partnership proposals from Polar Labs regarding their autonomous delivery vehicle pilot? And can you verify the company’s legitimacy, given concerns about their blocked website (polarlabs.net) and minimal online presence? The “403 Forbidden” and “Error Code: 1020” issues raise doubts about their legitimacy.
✅ What steps has Mesa taken to ensure that autonomous delivery companies like Polar Labs are not fraudulent or non-compliant, especially given the lack of public permits or detailed operational data on their website or city records?
Public Accountability and Reporting
✅ How can residents report concerns or sightings of autonomous delivery vehicles in Mesa, and what processes are in place to investigate potential safety or regulatory issues?
✅ Is there a public dashboard or reporting mechanism available to track autonomous delivery vehicle operations, permits, and incidents in Mesa, and can you provide access to such data for Polar Labs or similar entities?
Contact Points for anyone who would like further information:
City Manager’s Office: (480) 644-2300, mesaaz.gov
Mesa Police Department: (480) 644-2211, mesaaz.gov/police
Transportation Department: (480) 644-2178, mesaaz.gov/transportation
Email to Kevin Christopher, City of Mesa, March 17, 2025
Re: Online Inquiry Regarding Autonomous Robot Operations
Thanks for the quick response, Kevin. I’ve since discovered that Polar Labs, Inc. was acquired by Doordash in 2017. I am still doing research on their operations. I’ll see about the status of their registration with the Department of Transportation and follow up with my findings.
Best regards,
Dennis Robbins
Email Response from Kevin Christopher
Good morning Mr. Robbins,
Per state statute, the polar labs vehicles are considered ‘neighborhood occupantless electric vehicles’ and are granted certain rights to operate on public roads, without the approval or licensing, etc. of local jurisdictions. The relevant section of state statute is 28-966 D. – https://www.azleg.gov/viewdocument/?docName=https://www.azleg.gov/ars/28/00966.htm
Neighborhood occupantless electric vehicles are also subject to all the state regulations found in Title 28 Chapter 32 – autonomous vehicles. A main requirement of that chapter is that autonomous vehicle companies register with the state Department of Transportation. But again, no further local regulations on their operation in public streets are allowed so long as they comply with the state regulations.
Back in May of last year we did notice the polar labs vehicles were ‘staging’ for long periods of time in the Countryside Park parking lot which, per our codes, resembled the operating of a private business in public parks without a permit, and so we asked them to find another location to do so.
Let me know if you need additional information.
Kevin Christopher
Senior Public Information and Communications Specialist
480-644-4699
Kevin.christopher@mesaaz.gov
Christopher’s focus on state statute (likely Arizona Revised Statutes Title 28, Section 28-910, which governs autonomous vehicles) addresses only the legal framework, not the practical or ethical “red flags” I documented—perhaps safety risks (e.g., pedestrian collisions), accountability gaps (e.g., who’s liable in accidents?), or transparency about Polar Labs’ operations (e.g., data privacy, testing protocols). His response offers no reassurance—just a bureaucratic shrug that they’re state-sanctioned. It’s a narrow pivot, ignoring the meat of my critique about whether these machines truly belong on public streets beyond a technical loophole. A statute greenlighting “neighborhood occupantless electric vehicles” doesn’t prove Polar Labs’ bots are roadworthy or that Mesa residents signed up for this experiment.
Let’s break down why this reply falls short and why my skepticism holds firm.
First, the “403 Forbidden” error on PolarLabs.net isn’t just a warning light—it’s a gaping chasm blocking any transparency. A functional website is basic for a company deploying robots on public streets; this blackout suggests Polar Labs is either defunct, hiding something, or too sloppy to maintain a digital footprint. Christopher’s silence on this doesn’t refute my sinkhole metaphor—it amplifies it. Second, the absence of proof of insurance, liability coverage, or bonding is a glaring omission. Arizona law (e.g., ARS 28-910) may exempt these “neighborhood occupantless electric vehicles” from local licensing, but who pays if a bot flattens a kid’s bike or collides with another vehicle in an intersection? His legal dodge doesn’t assure Mesa residents that Polar Labs, aka: Doordash, has the insurance backbone to cover damages—a must for public trust.
Third, my observation of robots operating solo, without consistent human supervisors like trailing bicyclists, clashes with common sense for untested tech. Other autonomous trials—say, Waymo’s cars—often pair human oversight with early deployments. If Polar Labs skips this, as I’ve seen multiple times, it’s reckless. Christopher’s response ignores this operational flaw, offering no evidence of safeguards. Finally, the void of news or corporate communications about these bots in Mesa is deafening. A legit outfit would trumpet its rollout—press releases, community forums, something. This silence, unaddressed by Christopher, smells like a stealth operation, not a civic boon. His statutory cop-out doesn’t touch my call for accountability or visibility.
Christopher, under Ana Pereira’s direction, sticks to a narrow lane—state law says it’s fine, end of story. But that’s a flimsy shield against my broader case: a shadowy company, uninsured risks, unsupervised bots, and zero public engagement. Legal or not, Polar Labs’ legitimacy crumbles without answers to these. My gut’s right—these aren’t just red flags; they’re a red alert Mesa deserves to hear.
Email to Department of Transportation, March 17, 2025 –– NO RESPONSE.
To the Public Information Office: Arizona Department of Transportation.
news@azdot.gov
Subject: Inquiry on Registration Status of Polar Labs, Inc. dba DoorDash Autonomous Vehicles
Dear Arizona Department of Transportation,
I am writing to seek clarification on the registration requirements for autonomous vehicles operating on Arizona’s public roads, specifically regarding Polar Labs, Inc., now dba DoorDash. In a recent email, Kevin Christopher, Senior Public Information and Communications Specialist for the City of Mesa, responded to my inquiry about these NOEVs which I have seen operating in my neighborhood in Mesa: “Per state statute, the Polar Labs vehicles are considered ‘neighborhood occupantless electric vehicles’ and are granted certain rights to operate on public roads, without the approval or licensing, etc. of local jurisdictions. Neighborhood occupantless electric vehicles are also subject to all the state regulations found in Title 28 Chapter 32 – autonomous vehicles. A main requirement of that chapter is that autonomous vehicle companies register with the state Department of Transportation.”
This raises questions about Polar Labs’ / Doordash’s compliance. Under ARS 28-9702 and related statutes, fully autonomous vehicles and neighborhood occupantless electric vehicles (NOEVs) must submit a law enforcement interaction plan and a written statement affirming federal and state law compliance to ADOT before operating without a human driver. Given Polar Labs’ transition to DoorDash—a company expanding into autonomous delivery—can ADOT confirm whether Polar Labs, Inc. dba DoorDash has registered its NOEVs with your department? Additionally, are records available detailing their submitted plans and statements, ensuring transparency and safety for Mesa residents encountering these vehicles? My concerns about these robots are documented in my blog post at https://novus2.com/righteouscause/2025/03/07/those-little-red-autonomous-delivery-robots-in-mesa-theres-a-reason-for-the-red-flags/ — including questions about insurance, inconsistent human supervision, and opaque corporate presence, amplifying the need for clarity on their legal standing.
I’d appreciate your insights into their status and any public-facing documentation verifying compliance with Title 28, Chapter 32. Please direct responses to [novusmarketing@gmail.com] or contact me at [xxx-xxx-xxxx]. Thank you for your assistance in clarifying this matter.
Regards,
Dennis Robbins
Research Notes:
POLAR LABS, INC. (4025400):
INITIAL FILING DATE: March 2017
As Scotty Labs, Inc.
Address: 2411 Webster Street, Apt 3
San Francisco, CA 94115
By CEO, Tobenna Arodiogbu (officer of the foreign corporation)
The California Name Change Amendment
as a Foreign Corporation:
October 11, 2019
From “Scotty Labs, Inc.” to “Polar Labs, Inc.”
State of California
Statement of Information
Polar Labs, Inc.
Principal Address:
75 Boardman Place,
San Francisco, CA 94105
Keith Yandell: Sec/CFO
Stanley Tang: CEO
Type of business: Developing and operating autonomous technology
Crunchbase summary on Scotty Labs, Inc.
Scotty Labs Inc., Certified Greencard Sponsors.
Patent Application:
Scottys Labs, Inc. Patent Application No. 16402619, Filed May 3, 2019:
Scottys Labs, Inc.
U.S. Department of Transportation
Federal Motor Carrier Safety Administration
REVOCATION of MOTOR CARRIER’S OPERATING AUTHORITY
About the Company
Scotty Labs is a spin-out of SRI International
Acquired by DoorDash 2017
Original website: Scotty.ai
Operating status: Closed
Scotty Labs was acquired by DoorDash on Aug 21, 2019.
Doordash per Grok:
DoorDash is an American technology company that operates an online food delivery platform, connecting customers with local restaurants, grocery stores, and convenience shops via a mobile app or website. Founded in 2013 by Stanford students Tony Xu, Stanley Tang, Andy Fang, and Evan Moore in Palo Alto, California, it has grown into one of the largest food delivery services in the U.S., boasting a market share of over 65% in the on-demand delivery sector as of March 17, 2025. Headquartered in San Francisco, DoorDash is publicly traded on the New York Stock Exchange (symbol: DASH) and reported $8.6 billion in revenue for 2023, reflecting its scale and reach.
SRI International per Grok:
SRI International is a nonprofit research institute based in Menlo Park, California, renowned for its pioneering work in technology and innovation since its founding in 1946 as Stanford Research Institute. With a legacy of advancing fields like artificial intelligence, robotics, and communications, SRI has a robust history of translating its research into real-world applications through spin-off companies. By March 17, 2025, SRI has launched over 60 such ventures, including high-profile names like Siri (acquired by Apple) and Nuance Communications, collectively valued at billions, showcasing its knack for bridging lab breakthroughs to market success.
Scotty Labs per Grok:
Scotty Labs, Inc., is one of these spin-offs, emerging from SRI’s expertise in autonomous systems. Founded in 2017 by Helen Foo, Tobenna Arodiogbu, and Usman Ghani, Scotty Labs aimed to rethink the driving experience by blending human teleoperation with autonomy, rather than pursuing fully driverless vehicles. This “human-centric autonomy stack” sought to tackle the toughest challenges in self-driving tech—think edge cases like erratic pedestrians or complex intersections—by keeping humans in the loop virtually. Based in Menlo Park, the company raised $6 million in a seed round by March 2018, led by Gradient Ventures (Google’s AI fund) and backed by SRI itself, among others, reflecting confidence in its hybrid approach.
SRI’s role in spinning off Scotty Labs mirrors its broader venture strategy: incubate cutting-edge ideas, leverage its research muscle (like the Artificial Intelligence Center’s robotics legacy), and then launch them as independent entities with seed funding and industry ties. Scotty Labs tapped into SRI’s autonomous vehicle research—possibly echoing projects like Shakey the Robot (1966-1972)—to carve a niche in a crowded field dominated by full-autonomy giants like Waymo. While details on Scotty Labs’ current status are sparse post-2020 (no major updates surface beyond its initial buzz), its SRI lineage underscores a pedigree of innovation, even if its path forward remains unclear.
Food delivery company DoorDash Inc. has acquired Scotty Labs Inc., which is is developing teleoperation of vehicles. Scotty Labs said its software stack “seamlessly blends the safety assurances of teleoperation with the durability of autonomy.”
In a blog post yesterday, Tobenna Arodiogbu, co-founder and CEO of Scotty Labs, announced the acquisition. Terms were not specified. Scotty Labs came out of SRI International in 2017 and raised a $6 million seed round in March 2018.
DoorDash became the biggest on-demand food provider in the U.S. in February, surpassing GrubHub and Uber Eats, according to Edison Trends. It has raised $2 billion since its founding in 2013, and its Series G round raised $600 million in May 2019.
While several technology companies and automakers are working on fully autonomous vehicles, Scotty Labs is taking the approach of teleoperation adding human intelligence in edge cases where self-driving cars might not be safe or smart enough.